Frequently Asked Questions
Answers to common questions about our testing services, processes, and reporting.
What types of watches do you test?
We test mechanical, automatic, quartz, and selected sports or dive-style watches.
Are you an authorized service center for any watch brand?
No. We are an independent third-party testing lab and are not affiliated with any watch brand.
How long does testing usually take?
Most standard services are completed within 3 to 5 business days. Express options are available.
Do you offer authenticity verification?
Yes. We provide an independent review based on observed characteristics and submitted materials.
Will water resistance testing damage my watch?
Testing is performed using controlled methods. We provide guidance based on the watch condition before testing.
Do you provide a written report?
Yes. All services include a structured report with results and observations.
Can individuals order your services?
Yes. We work with both individuals and businesses including brands, retailers, and collectors.
Do you accept watches by mail?
Yes. Clients can ship watches to our lab after booking a service.
Do your reports guarantee future performance?
No. Reports reflect the condition and results at the time of testing only.
Do you offer bulk testing?
Yes. Custom quotes are available for high-volume clients and business partners.